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Terms and Conditions / Privacy Policy

This platform is managed by São Rafael Galleries (in portuguese, Galerias São Rafael). Galerias São Rafael is propriety of businesswomen Mónica Kahlo and Sílvia Raposo. The company provides this platform ( and the information and services presented on it to their users, subject to acceptance of all Terms and Conditions, our Privacy Policy and Refund and cancellation Policy, available below. Throughout the website, the terms “Galerias São Rafael”, “São Rafael Galleries”, “São Rafael Galleries”platform”, “we” or “our” refer to the São Rafael Galleries project, by businesswomen Mónica Kahlo and Sílvia Raposo.

Privacy Policy

The user of the Galerias São Rafael platform ( is responsible for the veracity of the personal data (name, email, address, telephone number, bank details for payment) with which the product is purchased. São Rafael Galleries takes the necessary precautions to ensure that your personal information is not misused, disclosed or altered inappropriately. Any information relating to credit cards or other forms of payment is protected and encrypted using Secure Socket Layer (SSL) and/or Transport Layer Security (TLS), although no method of data transmission over the Internet or electronic storage is 100% secure, however, we take all measures in our power to ensure the privacy of our customers’ data.

Sale general conditions

The website “” is owned by Sílvia A Raposo, taxpayer 249336324, with address in Largo da Fonte de Baixo, nº1 – Pátio dos Artistas, 2600-011 À-dos-Bispos, Portugal, and the site is managed by the owner.

This present, Terms and Conditions of São Rafael Galleries Platform, exclusively determines the contractual relations between any client that uses the platform/site, and the company Sílvia A. R. Gomes. We believe that when a user visits the platform, interacting with it and making or not a purchase, he is automatically accepting our terms and conditions. If you do not agree with all the Terms and Conditions, please do not access the website or use our services.

Any new features or tools added to the current platform will also be subject to the aforementioned Terms and Conditions. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our platform/website. It is your responsibility to check this page periodically and confirm any changes. Your continued use or access to the website implies acceptance of the Terms and Conditions.

By agreeing to these Terms and Conditions, you confirm that you are over the age of 18 or have given your consent to allow any of your minor dependents to use this website.

You may not use our products or information made available on the platform for any illegal or unauthorized purpose, nor violate any legal laws or intellectual property rights.

The prices of our products on the platform or on other electronic media managed by São Rafael Galleries are subject to change without prior notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without prior notice.

All products sold on the platform are subject to return or exchange only in accordance with our Refund and cancellation Policy.

We have made every effort to display as accurately as possible the images and their dimensions and colors of the works made available on the platform, but we cannot guarantee that the images and their dimensions or colors displayed on computer monitors or mobile devices are accurate, so we advise you to always carefully read the description of the works/products and their dimensions and characteristics.

We may also, in the future, offer new services and resources through the São Rafael Galleries project and its platform These new features and services will also be subject to these Terms and Conditions.
By accepting these Terms and Conditions, you agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service or access to the Service without express written authorization by the company responsible for the São Rafael Galleries project.
By accepting our Terms and Conditions, São Rafael Galleries and its business partners and artist partners are exempt from any claim arising from the violation of these Terms.
If any provision of our Terms and Conditions is found to be illegal, void or unenforceable, such provision shall be enforced to the fullest extent permitted by Law.

These Terms and Conditions are in force until terminated by you, who may do so at any time by not using our platform and, if you want, notifying us through the email

Any ambiguities in the interpretation of these Terms and Conditions should not be interpreted against the party who drafted them.

These Terms and Conditions will be governed and interpreted in accordance with the Portuguese legislation in force.

Refund and cancellation Policy

São Rafael Galleries platform and its managers reserve the right to refuse or cancel the service to anyone due to a stockout or any other reason, at any time. In case of cancellation of an order by São Rafael Galleries, the customer will be notified via email or telephone contact registered at the time of payment, and the amount paid will be refunded within a maximum period of 5 working days.The Customer has the right to revoke/return a purchased product within a period of 14 days after its purchase from the invoice date if the product shows damage. For this, the customer must send us an email to, explaining in detail the reason for the return, after which we will try together to find the best solution. Ultimately, and once the artwork subject to complaint has been collected from the client by São Rafael Galleries, we will reimburse the client through a voucher, valid for 1 year, for the value of the work/product purchased and respective costs return shipping, when applicable.Once the product has been paid, São Rafael Galleries will immediately pack and ship it, which may take up to 10 working days maximum, so in the event of unjustified cancellation or incorrect or incomplete personal data on the part of the buyer customer the amount paid for the product is non-refundable.If the same product is object of a purchase by several buying customers at the same time, being a single product, it will be sold to the first buyer who paid for the product. The order placed by the other buyer customers will be canceled, and the buyer customer will be notified via email of the order cancellation and the amount paid will be refunded.


The promotional prices indicated on the website are valid until the 31st of December of the current year.

Shipping and delivery

São Rafael Galleries sell works of art with free shipping around the world. We ensure a personalized delivery to our customers made by an own team of São Rafael Galleries for deliveries in mainland Portugal, with exceptions where, due to the characteristics of the work, we consider that this is not justified. In these cases, and in the case of international shipments, deliveries are made via CTT/Express Mail or shipping company.São Rafael Galleries are not responsible when the products are subject to customs services, declining responsibility for delivery times and/or any customs fees that are assigned to the customer when picking up the artwork/product. We advise you to consult the corresponding country’s customs services for more information.